Outbound

Sales motion where reps initiate contact with prospects who have not raised their hand.

Frequently asked questions

What's a realistic outbound conversion rate for B2B SaaS in 2026?
From cold contact to discovery call: 0.5 to 2 percent. From discovery to closed-won: 10 to 25 percent of discovery calls. So expect 1 to 5 closed-won deals per 1,000 cold contacts. Numbers above that usually reflect very tight ICP or list manipulation.
Is outbound dying?
No, but the version that worked 5 years ago is. Volume-only outbound, with no signal or personalization, is. Signal-based, personalized outbound is still the highest-ROI channel for most B2B mid-market and enterprise vendors.
What's the right mix between inbound and outbound for a Series B startup?
For most ICPs in 2026, 60 to 70 percent of pipeline from outbound, 30 to 40 percent from inbound. The exact ratio depends on category maturity; established categories tilt inbound, new categories tilt outbound.
How many touches should an outbound sequence have?
For mid-market: 7 to 12 touches across email, phone, and LinkedIn over 14 to 21 days. Fewer than 5 touches under-converts; more than 15 creates fatigue. The exact mix depends on segment response patterns.
What's the biggest mistake in B2B outbound?
Optimizing for volume metrics (touches per rep) instead of pipeline metrics (qualified opportunities per rep). Reps with 200 touches per day and zero pipeline are not winning.