Demand for customer success staff has kept rising even as other go-to-market hiring has tightened. Lightcast data cited by edX shows that customer success manager job postings reached 2,300 in June 2025, up 29% from 2024.
A company building a customer success team is about to buy customer success platforms, onboarding and adoption software, support automation, training content and product analytics, which makes multi-role customer success hiring one of the more practical buying signals for vendors that sell into post-sale organizations.
This list ranks venture-backed companies by the number of distinct customer success job titles they posted in the 90 days before this analysis, with ties broken by 12-month headcount growth, and then checks each company's careers page, funding and leadership against public sources.
How the companies were selected
Every company on the list had to meet four criteria:
- Three or more distinct customer success titles, counting unique job titles containing "customer success" posted in the last 90 days
- 50 to 2,000 employees
- Venture-backed and privately held, with at least one disclosed institutional round; publicly listed and private equity-owned companies were removed
- Hiring for itself, excluding staffing and outsourcing firms, job boards, expert networks and recruiting marketplaces that post roles for others
Counts measure distinct titles in Landbase's job-posting index over 90 days. A title that names a city, region or language counts as a separate title, so several "distinct" roles can be the same job opened in different markets, and postings can include reposts. The counts are a signal of hiring intent rather than a count of confirmed hires.
1) Harvey
CEO: Winston Weinberg
Customer success roles (90 days): 8 distinct titles, 5 locations
12-month headcount growth: +169%
Latest round: $550 million, September 2026, co-led by Lightspeed Venture Partners and Diffusion
HQ: San Francisco, California
Category: Legal AI platform
What Harvey sells
Harvey sells a generative AI platform for law firms, in-house legal teams and professional services firms, covering research, drafting, document review and custom agents.
The hiring signal
Harvey's titles are split by customer segment rather than just geography: enterprise, mid-market, majors and scaled customer success managers, an asset management specialist and a customer success leader for Southern Europe and DACH. Its careers board lists these across New York, San Francisco, Chicago, Dallas, Toronto, London, Munich, Paris, Singapore and Sydney, including Arabic- and Portuguese-speaking roles.
Funding and growth
Harvey reported more than 3,000 customer organizations in September 2026, and its valuation reached $15.5 billion with its September 2026 round.
What it means for sellers
A segmented customer success team serving thousands of firms across regions needs a customer success platform with account health scoring, renewal tooling, multilingual onboarding content and training for new managers.
2) DataSnipper
CEO: Vidya Peters
Customer success roles (90 days): 8 distinct titles, 3 locations
12-month headcount growth: +4%
Latest round: $100 million Series B, February 2024, led by Index Ventures
HQ: Amsterdam, Netherlands
Category: AI platform for audit and finance
What DataSnipper sells
DataSnipper sells an AI platform that runs inside Excel and helps auditors and finance teams extract, match and verify data from source documents.
The hiring signal
Most of DataSnipper's titles are variants of one customer success manager role, distinguished by region (DACH, LATAM) or by a requirement for audit experience. Two are director-level roles for strategic accounts and the Americas. Its careers board lists customer success roles in Amsterdam, New York and Mexico City, including a Dutch-speaking position for former auditors.
Funding and growth
The company raised $100 million at a $1 billion valuation to expand into internal audit, tax, Asia-Pacific and Latin America.
What it means for sellers
Hiring former auditors as customer success managers points to demand for structured onboarding, adoption analytics and enablement content that turns domain experts into account managers.
3) Quantum Machines
CEO: Itamar Sivan
Customer success roles (90 days): 7 distinct titles, 6 locations
12-month headcount growth: +52%
Latest round: $170 million Series C, February 2025, led by PSG Equity
HQ: Tel Aviv, Israel (Landbase lists Claymont, Delaware)
Category: Quantum computing control systems
What Quantum Machines sells
Quantum Machines sells hardware and software control systems that operate quantum computers.
The hiring signal
All seven titles are the same role, customer success physicist, listed in Denmark, Japan, Korea, Singapore, Tel Aviv, New Mexico and Portland. The seven distinct titles are therefore regional variants of one technical post-sale position placed near customer labs.
Funding and growth
Quantum Machines raised $170 million in a Series C with Intel Capital and Red Dot Capital Partners, bringing total funding to $280 million. The company said its customer base exceeds 50% of companies developing quantum computers.
What it means for sellers
A distributed team of PhD-level support staff is a fit for field service tooling, technical knowledge bases, remote support software and travel and relocation services rather than high-volume customer success platforms.
4) Podium
CEO: Eric Rea (co-founder)
Customer success roles (90 days): 7 distinct titles, 2 locations
12-month headcount growth: +14%
Latest round: $201 million Series D, November 2021, led by YC Continuity
HQ: Lehi, Utah
Category: AI communication and lead management for local businesses
What Podium sells
Podium sells messaging, reviews, payments and AI agents that answer leads and book appointments for local businesses such as auto dealers and home services companies.
The hiring signal
Podium's titles are tied to its AI product and to automotive: AI customer success managers for SMB, mid-market and enterprise accounts, regional automotive customer success managers and a senior manager for automotive AI. Its careers board lists these in Lehi, remote US, Guatemala and Melbourne.
Funding and growth
Podium's Series D valued the company at more than $3 billion.
What it means for sellers
Customer success teams managing AI agents for many small accounts need scaled customer success tooling, digital onboarding, usage analytics and automotive-specific training.
5) Aikido Security
Co-founder: Willem Delbare
Customer success roles (90 days): 6 distinct titles, 6 locations
12-month headcount growth: +210%
Latest round: $60 million Series B, January 2026, led by DST Global
HQ: Ghent, Belgium
Category: Developer security platform
What Aikido Security sells
Aikido sells a security platform that scans code, cloud and runtime environments, aimed at engineering teams that want one tool in place of several.
The hiring signal
All six titles are the same customer success engineer role in different markets. Aikido's careers page lists customer success engineers in Ghent, London, Warsaw, Bucharest, Dubai, Sydney and Chicago.
Funding and growth
The Series B valued Aikido at $1 billion, with PSG Equity, Notion Capital and Singular participating. The company reported a fivefold revenue increase and nearly three times as many customers over the prior year.
What it means for sellers
Technical customer success teams for developer tools buy in-app guidance, support ticket automation, documentation platforms and product analytics that show which features drive retention.
6) Juicebox
CEO: David Paffenholz (co-founder)
Customer success roles (90 days): 5 distinct titles, 2 locations
12-month headcount growth: +361%
Latest round: $80 million Series B, March 2026, led by DST Global
HQ: San Francisco, California
Category: AI recruiting platform
What Juicebox sells
Juicebox sells an AI recruiting platform whose agents search a talent database, identify candidates and contact them for open roles.
The hiring signal
Juicebox is building a full post-sale function: customer success managers, enterprise customer success managers, a manager of customer success and two customer success programs leads for education and scale. Its careers board lists the roles in San Francisco and London.
Funding and growth
The Series B valued Juicebox at $850 million. The company said ARR had tripled since its July 2025 Series A and that it serves more than 5,000 customers.
What it means for sellers
A programs lead for education and scale suggests demand for customer education platforms, webinar and community tools, and onboarding automation for thousands of smaller accounts.
7) voize
CEO: Fabio Schmidberger (co-founder)
Customer success roles (90 days): 5 distinct titles, 2 locations
12-month headcount growth: +173%
Latest round: $50 million Series A, November 2025, led by Balderton Capital
HQ: Berlin, Germany
Category: Voice AI documentation for nursing care
What voize sells
voize sells a voice assistant that lets nurses and caregivers document care at the bedside by speaking.
The hiring signal
voize is hiring a head of customer success, high-touch and scale customer success managers, a junior German-speaking manager and a founding customer success manager for the US. Its careers board lists the Berlin roles.
Funding and growth
voize raised a $50 million Series A with HV Capital, Redalpine and Y Combinator to expand in Europe and launch in the US. At the time it reported 75,000 nurses using the product across 1,100 care facilities in Germany and Austria.
What it means for sellers
A first US customer success hire in healthcare needs implementation playbooks, training content for frontline staff and compliance-aware support tooling.
8) Litmus
CEO: Vatsal Shah (co-founder)
Customer success roles (90 days): 5 distinct titles, 4 locations
12-month headcount growth: +50%
Latest round: Undisclosed strategic investment, November 2025, led by Insight Partners
HQ: Santa Clara, California
Category: Industrial edge data platform
What Litmus sells
Litmus sells an industrial edge data platform that connects factory equipment, normalizes machine data and feeds it to analytics and AI systems.
The hiring signal
Four of Litmus's five titles are regional variants of a customer success application engineer role, for EMEA, Japan, Canada and its GCC team in Pune. The fifth is a customer success account manager, and the careers board lists roles in Toronto, Germany, Pune and Japan.
Funding and growth
Insight Partners led the additional investment to expand AI at the edge and multi-factory deployments.
What it means for sellers
Engineering-heavy customer success for manufacturers needs technical training, partner enablement and remote deployment support tools.
9) Constructor
CEO: Eli Finkelshteyn (co-founder)
Customer success roles (90 days): 5 distinct titles, 5 locations
12-month headcount growth: +34%
Latest round: $25 million Series B, June 2024, led by Sapphire Ventures
HQ: San Francisco, California
Category: AI search and product discovery for ecommerce
What Constructor sells
Constructor sells AI search, browse and recommendation software for ecommerce retailers and distributors.
The hiring signal
Four of the titles are senior customer success manager roles for DACH, the Nordics, the UK and French-speaking accounts, and the fifth is a customer success enablement manager. Its careers board also lists a team lead for Southern Europe, all remote in Europe.
Funding and growth
The Series B tripled Constructor's valuation to $550 million, with Silversmith Capital Partners participating.
What it means for sellers
A dedicated customer success enablement hire is a direct buyer for enablement platforms, coaching tools and localized training for a European team.
10) Sigma
CEO: Mike Palmer
Customer success roles (90 days): 5 distinct titles, 2 locations
12-month headcount growth: +13%
Latest round: $80 million Series E, May 2026, led by Princeville Capital
HQ: San Francisco, California
Category: Analytics and AI apps on the cloud data warehouse
What Sigma sells
Sigma sells a spreadsheet-style analytics and app-building platform that runs directly on cloud data warehouses.
The hiring signal
Sigma's five titles are two roles in regional variants: commercial customer success managers for EMEA and San Francisco, and enterprise customer success managers for Central, New York and East territories. Its careers board also lists customer success architects and two AVP roles for commercial and scale customer success.
Funding and growth
The Series E doubled Sigma's valuation to $3 billion. The company reported $200 million in ARR, up from about $100 million a year earlier, and more than 2,000 customers.
What it means for sellers
New leadership for scale customer success points to digital customer success programs, usage-based health scoring and renewal forecasting across a large installed base.
What the customer success data shows
First, distinct title counts often reflect geography more than headcount. Quantum Machines and Aikido each list one role in six or seven markets, and most of Sigma's, Litmus's and Constructor's titles are regional versions of one or two roles. Harvey, Podium and Juicebox are the clearest cases of segmented teams with different roles for enterprise, mid-market and scaled accounts.
Second, customer success is becoming more technical. Customer success engineers, application engineers, physicists and architects appear at Aikido, Litmus, Quantum Machines and Sigma, and DataSnipper prefers former auditors.
Third, the companies span stages. voize and Juicebox are adding their first customer success leaders and programs, while Harvey, Sigma and Podium are scaling established teams. Several roles open new markets, such as voize's founding US hire.
For GTM teams, a cluster of customer success postings is more useful when paired with funding, leadership changes, technology and data enrichment signals than when read on its own. Related Landbase rankings cover AI startups adding headcount fastest and companies hiring the most SDRs.
All ten go-to-market hiring signals in this series are collected in GTM Hiring Signals to Watch in 2026.
How to find companies with this hiring signal in Landbase
The ranking in this article was built from Landbase job-posting data. A search counted each company's distinct customer success job titles over 90 days, filtered by employee count and funding, and each company was then checked against public sources.
Landbase's web and CLI interfaces access the same account, datasets, and saved work.
For more complex requirements, the Advanced Dataset Creator supports filters, calculations, and custom output fields.
Landbase's data infrastructure includes more than 800 million contacts and more than 40 million companies across more than 1,500 fields, with enrichment from more than 20 providers.
A customer success hiring workflow could, for example, find companies that posted three or more customer success roles in the last 90 days, raised a Series B or later in the past year, and hired a head or VP of customer success in the last six months, then return that leader's contact details.
The Landbase CLI setup supports these workflows from a standard terminal and from AI coding environments including Claude Code and Codex.
Frequently Asked Questions
Which companies are building customer success teams?
Among venture-backed companies with 50 to 2,000 employees, Harvey and DataSnipper posted the most distinct customer success titles in Landbase data over the last 90 days, with eight each, followed by Quantum Machines and Podium with seven and Aikido Security with six.
What does customer success hiring indicate about a company?
Opening several customer success roles usually means a company has a growing installed base to retain and expand, is entering new regions or segments, or is moving upmarket.
How reliable are job-posting signals?
They show intent, not confirmed hires. Distinct titles can be one role listed in several markets, as with Quantum Machines and Aikido.
Who should sell to companies building customer success teams?
Vendors of customer success platforms, onboarding and digital adoption software, support automation and AI, customer education and training, and product and revenue analytics.
How can GTM teams track customer success hiring signals?
Teams can monitor job postings by title, count distinct roles over a set window, and combine the counts with funding, headcount growth and leadership changes. Landbase supports this through job-posting data, enrichment, structured datasets and web and CLI workflows.
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