Why Competitor Strikes Are a Strong Buying Signal
When employees at a competitor go on strike, it disrupts operations, slows down service delivery, and creates uncertainty for their customers. Businesses relying on that competitor may experience delays, lack of support, or even contract renegotiations. This puts them in search mode—looking for alternatives that offer greater reliability, better service, or improved cost-efficiency. For B2B sales teams, a competitor’s labor strike isn’t just industry news—it’s an urgent market-share opportunity.
Identifying High-Intent Customers Affected by Strikes
Not all strikes lead to immediate customer churn, but certain industries are more vulnerable to disruption. If a logistics provider’s employees go on strike, businesses dependent on their services may seek alternative shipping solutions. If a SaaS company’s customer support team walks out, their customers may look for more reliable providers. Signs that a company is actively looking to switch include:
- Public complaints or frustration on social media
- Job postings for roles that suggest service gaps (e.g., hiring internal IT after a SaaS strike)
- Increased engagement with competitor websites or marketing materials
By tracking these signals, businesses can proactively reach out to affected customers before competitors step in.